Measuring Quality in Emergency Medical Services: A Review of Clinical Performance Indicators
Author(s) -
Mazen El Sayed
Publication year - 2011
Publication title -
emergency medicine international
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.484
H-Index - 4
eISSN - 2090-2859
pISSN - 2090-2840
DOI - 10.1155/2012/161630
Subject(s) - medicine , emergency medical services , quality (philosophy) , health care , medical emergency , quality management , operations management , management system , engineering , philosophy , epistemology , economics , economic growth
Measuring quality in Emergency Medical Services (EMSs) systems is challenging. This paper reviews the current approaches to measuring quality in health care and EMS with a focus on currently used clinical performance indicators in EMS systems (US and international systems). The different types of performance indicators, the advantages and limitations of each type, and the evidence-based prehospital clinical bundles are discussed. This paper aims at introducing emergency physicians and health care providers to quality initiatives in EMS and serves as a reference for tools that EMS medical directors can use to launch new or modify existing quality control programs in their systems.
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