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A Knowledge Management and Decision Support Model for Enterprises
Author(s) -
Patrizia Ribino,
Agnese Augello,
Giuseppe Lo Re,
Salvatore Gaglio
Publication year - 2011
Publication title -
advances in decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.178
H-Index - 13
eISSN - 2090-3367
pISSN - 2090-3359
DOI - 10.1155/2011/425820
Subject(s) - computer science , exploit , ontology , knowledge management , decision support system , knowledge representation and reasoning , bayesian network , process (computing) , intelligent decision support system , artificial intelligence , data science , philosophy , computer security , epistemology , operating system
We propose a novel knowledge management system (KMS) for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty

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