A Knowledge Management and Decision Support Model for Enterprises
Author(s) -
Patrizia Ribino,
Agnese Augello,
Giuseppe Lo Re,
Salvatore Gaglio
Publication year - 2011
Publication title -
advances in decision sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.178
H-Index - 13
eISSN - 2090-3367
pISSN - 2090-3359
DOI - 10.1155/2011/425820
Subject(s) - computer science , exploit , ontology , knowledge management , decision support system , knowledge representation and reasoning , bayesian network , process (computing) , intelligent decision support system , artificial intelligence , data science , philosophy , computer security , epistemology , operating system
We propose a novel knowledge management system (KMS) for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom