The role of conflict in determining consensus on quality in Wikipedia articles | Zendy

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The role of conflict in determining consensus on quality in Wikipedia articles

Author(s) -

Kim Osman

Publication year - 2013

Publication title -

qut eprints (queensland university of technology)

Language(s) - English

Resource type - Conference proceedings

DOI - 10.1145/2491055.2491067

Subject(s) - encyclopedia , quality (philosophy) , computer science , generative grammar , process (computing) , world wide web , data science , information retrieval , artificial intelligence , epistemology , library science , philosophy , operating system

This paper presents research that investigated the role of conflict in the editorial process of the online encyclopedia, Wikipedia. The study used a grounded approach to analyzing 147 conversations about quality from the archived history of the Wikipedia article 'Australia'. It found that conflict in Wikipedia is a generative friction, regulated by references to policy as part of a coordinated effort within the community to improve the quality of articles

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