Managing iterative projects more effectively: theories, techniques and heuristics for HCI practitioners

Most HCI specialists are involved, in one way or another, with iterative project management (IPM), as opposed to HCI, on a day-to-day basis. However, few specialists have any systematic training or exposure to IPM. Further, market pressures highlight the importance of HCI iterative and adaptive planning and development to meet changing conditions, associated with novel technology and customer change. This tutorial is intended to fill these gaps. IPM is characterised in terms of its theory, its methods and heuristics to support its practice. Exercises and mini-practicals support the integration of HCI into the heuristics, methods and theory of IPM. In the light of our recent experience, participants' IPM effectiveness, as either managers or as team members, is expected to increase as a result.