The Need for Software Project Monitoring Methodology: An Exploratory Survey at Malaysian Public Sector

Information Communication Technology (ICT) is one of the enabler for the Malaysian transformation programs. Malaysian Public Sector has formed many ICT strategies that in line with Malaysian transformation programs. Under the enrichment of ICT, many software projects are planned and developed for the Malaysian Public Sector. Successful implementations of software projects are addressed as one of the important foundations that support Malaysian transformation programs especially at the Public Sector of Malaysia. Thus, it is important to make sure that these ICT projects are successfully executed. Therefore, monitoring and controlling software projects are the basic disciplines to ensure the success of any software projects. The aim of this paper is to investigate the need of software project monitoring methodology for Malaysian Public Sector. In this paper, we deliver insights from the practitioner’s perspectives on software projects monitoring at the Malaysian Public Sector through an exploratory survey. The survey findings indicated that there is a need for software projects monitoring methodology at Malaysian Public Sector. This paper also identifies 10 important factors that contributing to successful software projects at Malaysian Public Sector.