Open AccessDoes Pediatric Patient‐Centeredness Affect Family Trust?
Author(s) -
Aragon Stephen J.,
McGuinn Laura,
Bavin Stefoni A.,
Gesell Sabina B.
Publication year - 2010
Publication title -
journal for healthcare quality
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.374
H-Index - 27
eISSN - 1945-1474
pISSN - 1062-2551
DOI - 10.1111/j.1945-1474.2010.00092.x
Subject(s) - affect (linguistics) , quality (philosophy) , teachable moment , dimension (graph theory) , medicine , psychology , family medicine , nursing , philosophy , mathematics , epistemology , psychoanalysis , pure mathematics , communication
Despite its recognition as a key dimension of healthcare quality, it is often unclear what exactly patient‐centeredness means. A generally accepted measurement model of patient‐centeredness is still nonexistent, current operational definitions lack sufficient specificity to inform providers how it relates to outcomes, and the influence of patient‐centeredness on pediatric patients and families has not been quantified. This study demonstrates that patient‐centeredness is a measurable ability of pediatricians that increases family trust. As an ability, it is teachable. The study offers an evidence‐based model for future research with specific implications for quality measurement and improvement in the outpatient pediatrician's office.