Quality improvement in community pharmacy: a qualitative investigation of the impact of a postgraduate quality improvement educational module on pharmacists understanding and practice | Zendy

Asam Latif | Zendy; Nargis Gulzar | Zendy; Sejal Gohil | Zendy; Theo Ansong | Zendy

Open Access

Quality improvement in community pharmacy: a qualitative investigation of the impact of a postgraduate quality improvement educational module on pharmacists understanding and practice

Author(s) -

Asam Latif,

Nargis Gulzar,

Sejal Gohil,

Theo Ansong

Publication year - 2020

Publication title -

international journal of pharmacy practice

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.42

H-Index - 37

eISSN - 2042-7174

pISSN - 0961-7671

DOI - 10.1111/ijpp.12663

Subject(s) - medicine , pharmacy , pharmacist , pharmacy practice , context (archaeology) , quality (philosophy) , quality management , intervention (counseling) , medical education , health care , focus group , nursing , service (business) , paleontology , philosophy , business , economy , epistemology , marketing , economic growth , economics , biology

Quality improvement (QI) is increasingly featuring in the United Kingdom (UK) National Health Service (NHS) agenda to promote safety, effectiveness and patient experience. However, the use of QI techniques by healthcare professionals appears limited and constrained with only isolated examples of good practice. This study explores QI within the pharmacy context. Focusing on the community pharmacy 'Healthy Living Pharmacy scheme', this study aims to explore changes in QI understanding resulting from a postgraduate QI educational intervention.

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