Open AccessThe evaluation of patient self‐completion concordance forms used in community pharmacy: a comparison of two E uropean countries
Author(s) -
Geurts Marlies M.E.,
Zuydgeest Iris A.,
Walser Sabine,
Kijlstra Nico B.,
Petkova Valentina,
Gier Johan J.
Publication year - 2014
Publication title -
international journal of pharmacy practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.42
H-Index - 37
eISSN - 2042-7174
pISSN - 0961-7671
DOI - 10.1111/ijpp.12055
Subject(s) - medicine , concordance , pharmacy , bulgarian , family medicine , community pharmacy , philosophy , linguistics
Objectives To evaluate the use of patient self‐completion concordance forms in D utch and B ulgarian pharmacies. Second, to show any differences in pharmacy practice and patient behaviour in two E uropean countries: the N etherlands and B ulgaria. Methods A random sample of 500 pharmacies were approached per country. Patients at the start of a chronic treatment were invited to participate. At the first dispensing patients received a self‐completion concordance form ( SCCF ). Patients were asked to fill in the SCCF at home and bring it to the appointment for their consultation at the second dispensing. After the consultations patients and pharmacists were asked to fill in a questionnaire. Key findings Twenty‐four D utch pharmacies (99 patients) and 41 B ulgarian pharmacies (241 patients) sent back study results. A higher proportion of B ulgarian patients answered questions on the SCCF compared to D utch patients. Patients from both countries are satisfied with the SCCF , consultation and newly started medicine. Conclusions Although differences between pharmacies from the N etherlands and B ulgaria exist, the SCCF can be used at the start of chronic treatment. More research in other European countries will be necessary to further develop the use of the SCCF in community pharmacies. Eventually this could be used to develop indicators to measure patient involvement in pharmaceutical care.