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Minitrack Introduction
Author(s) -
Elizabeth J. Davidson,
Roberta Lamb
Publication year - 2002
Publication title -
proceedings of the 41st annual hawaii international conference on system sciences (hicss 2008)
Language(s) - English
DOI - 10.1109/hicss.2002.10041
Citizens expect and demand governmental services matching private-sector services in every aspect of quality, quantity, and availability in a 24/7 and year-round fashion. As a result, research in e- government services is emerging as an important and rapidly growing field of inquiry. However, governments are struggling to meet expectations especially under intensified pressure to reduce costs and budgets.

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