Visual navigation of distributed knowledge structures in groupware‐based organizational memories
Author(s) -
Stefan Smolnik,
Ingo Erdmann
Publication year - 2003
Publication title -
business process management journal
Language(s) - English
Resource type - Book series
SCImago Journal Rank - 0.671
H-Index - 81
eISSN - 1758-4116
pISSN - 1463-7154
ISBN - 0-7695-1656-4
DOI - 10.1108/14637150310477885
Subject(s) - computer science , collaborative software , knowledge management , structuring , exploit , computer supported cooperative work , key (lock) , information system , architecture , human–computer interaction , work (physics) , mechanical engineering , art , computer security , electrical engineering , finance , engineering , economics , visual arts
Many of today's organizations already have a strong integration of groupware systems in their IT-infrastructure. The shared databases of these groupware systems form organizational memories, which comprise the complete knowledge of an organization collected over the time of its existence. One key problem is how to find relevant knowledge in continuously growing and distributed organizational memories. The basic functionalities and mechanisms in groupware systems are not sufficient to support users in finding required knowledge. Topic maps provide strong paradigms and concepts for the semantic structuring of link networks and therefore, they are a considerable solution for organizing and navigating large and continuously growing organizational memories. The K-Discovery project suggests applying topic maps to groupware-based organizational memories to create knowledge structures and address the mentioned challenges. Visual navigation capabilities to exploit the created knowledge structures are based on hyperbolic geometry concepts and provide users with intuitive access mechanisms to the required knowledge.
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