Green Tape: A Theory of Effective Organizational Rules

Public management scholars over the past decade have shed significant light on ineffective rules or “red tape.” This article takes a different approach by conceptualizing a theory of green tape or effective rules. The theory argues that the probability of rule effectiveness depends on the combined presence of (1) written requirements, (2) with valid means-ends relationships, which (3) employ optimal control, (4) are consistently applied, and that have (5) purposes understood by stakeholders. A study of city employees provides the data for theory development and testing. The resulting theory emphasizes technical proficiency and stakeholder cooperation in effective rule design and implementation.