Using a custom mobile application for change management in an electronic health record implementation | Zendy

Tony Threatt | Zendy; Claude Pirtle | Zendy; Jennifer Dzwonkowski | Zendy; Kevin B. Johnson | Zendy

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Using a custom mobile application for change management in an electronic health record implementation

Author(s) -

Tony Threatt,

Claude Pirtle,

Jennifer Dzwonkowski,

Kevin B. Johnson

Publication year - 2019

Publication title -

jamia open

Language(s) - English

Resource type - Journals

ISSN - 2574-2531

DOI - 10.1093/jamiaopen/ooz048

Subject(s) - computer science , agile software development , task (project management) , task management , process (computing) , world wide web , multimedia , engineering , operating system , software engineering , systems engineering

Institutions cite managing the modification in infrastructure, technical support, and process change as substantial barriers to a successful electronic health record (EHR) implementation. In an effort to organize and centralize the complex scheduling, task completion and communication needs of a "big-bang" EHR go-live, we developed a unified communication system with the goal of improving implementation process efficiency. Our goal was to create a platform that would work across the medical enterprise.

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