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Online patient websites for electronic health record access among vulnerable populations: portals to nowhere?
Author(s) -
Lina Tieu,
Dean Schillinger,
Urmimala Sarkar,
Mekhala Hoskote,
Kenneth J. Hahn,
Neda Ratanawongsa,
James D. Ralston,
Courtney R. Lyles
Publication year - 2016
Publication title -
journal of the american medical informatics association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.614
H-Index - 150
eISSN - 1527-974X
pISSN - 1067-5027
DOI - 10.1093/jamia/ocw098
Subject(s) - patient portal , health literacy , usability , literacy , medicine , population , proxy (statistics) , medline , reading (process) , medical education , test (biology) , health information technology , think aloud protocol , psychology , health care , computer science , environmental health , human–computer interaction , machine learning , political science , law , economics , biology , economic growth , paleontology , pedagogy
With the rapid rise in the adoption of patient portals, many patients are gaining access to their personal health information online for the first time. The objective of this study was to examine specific usability barriers to patient portal engagement among a diverse group of patients and caregivers.

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