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Strategizing EHR use to achieve patient-centered care in exam rooms: a qualitative study on primary care providers
Author(s) -
Jing Zhang,
Yunan Chen,
Shazia Ashfaq,
Kristin Bell,
Alan Calvitti,
Neil J. Farber,
Mark T. Gabuzda,
Barbara Gray,
Lin Liu,
Steven Rick,
Richard L. Street,
Kai Zheng,
Danielle Zuest,
Zia Agha
Publication year - 2015
Publication title -
journal of the american medical informatics association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.614
H-Index - 150
eISSN - 1527-974X
pISSN - 1067-5027
DOI - 10.1093/jamia/ocv142
Subject(s) - primary care , meaningful use , medicine , patient care , qualitative research , medical emergency , nursing , health care , family medicine , social science , sociology , economics , economic growth
Electronic health records (EHRs) have great potential to improve quality of care. However, their use may diminish "patient-centeredness" in exam rooms by distracting the healthcare provider from focusing on direct patient interaction. The authors conducted a qualitative interview study to understand the magnitude of this issue, and the strategies that primary care providers devised to mitigate the unintended adverse effect associated with EHR use.

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