Open AccessCaring for children: a model of healthcare service quality in Bangladesh
Author(s) -
Syed Saad Andaleeb
Publication year - 2007
Publication title -
international journal for quality in health care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.769
H-Index - 94
eISSN - 1464-3677
pISSN - 1353-4505
DOI - 10.1093/intqhc/mzn024
Subject(s) - payment , context (archaeology) , patient satisfaction , nursing , health care , medicine , service delivery framework , quality (philosophy) , welfare , service (business) , family medicine , psychology , business , marketing , finance , paleontology , philosophy , political science , biology , economics , economic growth , law , epistemology
This study assesses the links between service quality and patient satisfaction in the context of health services delivered to children in a developing country. With the growing importance of patients' voice in the healthcare environment, it is important to assess the factors that are best able to explain patient satisfaction to influence the art and science of patient care and health service delivery.
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