Open AccessHealth literacy weakly but consistently predicts primary care patient dissatisfaction
Author(s) -
Judy A. Shea,
Carmen E. Guerra,
Karima L. Ravenell,
Vanessa McDonald,
Camille A. N. Henry,
David A. Asch
Publication year - 2006
Publication title -
international journal for quality in health care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.769
H-Index - 94
eISSN - 1464-3677
pISSN - 1353-4505
DOI - 10.1093/intqhc/mzl068
Subject(s) - health literacy , medicine , literacy , veterans affairs , health care , patient satisfaction , family medicine , gerontology , psychology , nursing , pedagogy , economics , economic growth
To study relationships between health literacy and multiple satisfaction domains. Health literacy is related to some domains of patient satisfaction such as communication and understanding, but little is known about relationships of health literacy with other satisfaction domains. Moreover, the importance of health literacy in predicting satisfaction compared with other patient sociodemographics is underexplored.