Measuring Resident Satisfaction in Residential Aged Care | Zendy

Shu-Chiung Chou | Zendy; Duncan Boldy | Zendy; Andy H. Lee | Zendy

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Measuring Resident Satisfaction in Residential Aged Care

Author(s) -

Shu-Chiung Chou,

Duncan Boldy,

Andy H. Lee

Publication year - 2001

Publication title -

the gerontologist

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 1.524

H-Index - 138

eISSN - 1758-5341

pISSN - 0016-9013

DOI - 10.1093/geront/41.5.623

Subject(s) - exploratory factor analysis , confirmatory factor analysis , stratified sampling , context (archaeology) , psychology , reliability (semiconductor) , service quality , patient satisfaction , service (business) , medicine , psychometrics , nursing , marketing , business , geography , clinical psychology , power (physics) , physics , archaeology , pathology , quantum mechanics

The aims of this study were to assess the factor structure, reliability, and validity of an existing Resident Satisfaction Questionnaire (RSQ) and to develop a short-form RSQ for regular use in residential aged care settings.

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