Open AccessWhen do patients feel wronged? Empirical study of sick-listed patients' experiences with healthcare encounters
Author(s) -
Maja Wessel,
Gert Helgesson,
Daniel Olsson,
Niklas Juth,
Kristina Alexanderson,
Niels Lynøe
Publication year - 2012
Publication title -
european journal of public health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.056
H-Index - 91
eISSN - 1464-360X
pISSN - 1101-1262
DOI - 10.1093/eurpub/cks030
Subject(s) - feeling , health care , psychology , clinical psychology , health professionals , affect (linguistics) , medicine , family medicine , social psychology , communication , economics , economic growth
The way in which patients experience encounters with healthcare professionals seems to affect care outcome, but very little is known about reactions evoked by experiences of negative encounters.
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