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European patients' views on the responsiveness of health systems and healthcare providers
Author(s) -
Angela Coulter,
Crispin Jenkinson
Publication year - 2005
Publication title -
european journal of public health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.056
H-Index - 91
eISSN - 1464-360X
pISSN - 1101-1262
DOI - 10.1093/eurpub/cki004
Subject(s) - telephone survey , health care , family medicine , medicine , patient choice , patient satisfaction , nursing , psychology , business , political science , marketing , law
Responsiveness to patients is now seen as a key characteristic of effective health systems. This study aimed to learn more about European people's views on the responsiveness of their country's health systems and healthcare providers.

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