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Assessing Online and Offline Adolescent Social Skills: Development and Validation of the Real and Electronic Communication Skills Questionnaire
Author(s) -
Gregory Mantzouranis,
Sophie Baudat,
Grégoire Zimmermann
Publication year - 2019
Publication title -
cyberpsychology behavior and social networking
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.199
H-Index - 143
eISSN - 2152-2723
pISSN - 2152-2715
DOI - 10.1089/cyber.2018.0655
Subject(s) - social skills , social competence , psychology , confirmatory factor analysis , exploratory factor analysis , competence (human resources) , the internet , online and offline , assertiveness , applied psychology , developmental psychology , structural equation modeling , psychometrics , social psychology , social change , computer science , world wide web , operating system , machine learning , economics , economic growth
Studies examining the associations between Internet use and social skills are increasingly frequent. However, most of them only evaluate offline social skills and consider them as equivalents to online social skills. So far, no instrument allowed differentiating social skills depending on online versus offline contexts. This study aimed to develop and validate the Real and Electronic Communication Skills questionnaire (RECS), a new measure evaluating several dimensions of social skills in two different contexts (i.e., face-to-face and computer-mediated communication). Results of exploratory and confirmatory factor analyses among a sample of 657 adolescents and young adults (mean age = 17.68 years; 67% female) showed that the best fitting model for each context is a bifactor solution, with one general factor (Social Competence) and four specific factors (Sociability, Emotion Decoding, Disclosure, and Assertiveness). Each specific factor was differentially correlated with theoretically relevant subscales of the Social Skills Inventory, confirming the external validity of the RECS. The RECS is the first instrument allowing not only to assess social competence in online settings but also to quantify the relationships between offline social skills and their online counterpart. Given its ease of use and brevity, the RECS is a useful and promising instrument to capture social skills in both online and offline contexts.

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