Open AccessCustomer relationship management implementation in the small and medium enterprise
Author(s) -
Agus Nugroho,
Agus Suharmanto,
Masugino
Publication year - 2018
Publication title -
aip conference proceedings
Language(s) - English
Resource type - Conference proceedings
SCImago Journal Rank - 0.177
H-Index - 75
eISSN - 1551-7616
pISSN - 0094-243X
DOI - 10.1063/1.5028076
Subject(s) - business , process management , small and medium sized enterprises , customer base , customer relationship management , computer science , knowledge management , marketing , finance
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom