Open AccessResearch into the influence of internal interdepartmental integration on service innovation and customer loyalty
Author(s) -
Jui-Chan Huang,
TzuJung Wu,
HaoMing Wen,
Wu Hsin-Fei,
Ji Hairui
Publication year - 2017
Publication title -
aip conference proceedings
Language(s) - English
Resource type - Conference proceedings
eISSN - 1551-7616
pISSN - 0094-243X
DOI - 10.1063/1.4981946
Subject(s) - business , loyalty , service innovation , loyalty business model , service (business) , knowledge management , marketing , customer advocacy , customer retention , value (mathematics) , process management , service quality , computer science , machine learning
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