Open AccessEvaluation of Chat Reference Service Quality
Author(s) -
Marilyn Domas White,
Eileen G. Abels,
Neal K. Kaske
Publication year - 2003
Publication title -
d-lib magazine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.208
H-Index - 52
ISSN - 1082-9873
DOI - 10.1045/february2003-white
Subject(s) - computer science , service (business) , service quality , business , marketing
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom