The Relationship between Emotional Intelligence and Interpersonal Communication Skills in Disaster Management Context: A Proposed Framework | Zendy

Amarul Waqi Suhaimi | Zendy; Najib Ahmad Marzuki | Zendy; Che Su Mustaffa | Zendy

Open Access

The Relationship between Emotional Intelligence and Interpersonal Communication Skills in Disaster Management Context: A Proposed Framework

Author(s) -

Amarul Waqi Suhaimi,

Najib Ahmad Marzuki,

Che Su Mustaffa

Publication year - 2014

Publication title -

procedia - social and behavioral sciences

Language(s) - English

Resource type - Journals

ISSN - 1877-0428

DOI - 10.1016/j.sbspro.2014.10.265

Subject(s) - emotional intelligence , interpersonal communication , context (archaeology) , psychology , conceptual framework , emergency management , knowledge management , social skills , interpersonal relationship , applied psychology , social psychology , computer science , developmental psychology , sociology , political science , social science , geography , archaeology , law

The purpose of this paper is to explain the relationship between emotional intelligence and interpersonal communication skills in the context of disaster management in Malaysia and to provide a conceptual framework for the future research. This paper also discusses some previous studies on emotional intelligence, interpersonal communication skills and disaster management in Malaysia that constitute the building of the conceptual framework. The main aim of the framework is to outline the relationship between emotional intelligence and interpersonal communication skills in Malaysian disaster management context

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