A Firm-level investigation of the complementarity between information and communication technologies and organizational resources
Author(s) -
Ana Gargallo Castel,
Carmen GalveGórriz
Publication year - 2012
Publication title -
procedia - social and behavioral sciences
Language(s) - English
Resource type - Journals
ISSN - 1877-0428
DOI - 10.1016/j.sbspro.2012.04.007
Subject(s) - complementarity (molecular biology) , information and communications technology , productivity , business , knowledge management , industrial organization , organizational performance , information technology , human resources , quality (philosophy) , marketing , economics , management , computer science , economic growth , genetics , world wide web , biology , operating system , philosophy , epistemology
This article investigates the relationship among Information and Communication Technologies (ICT), complementary factors and productivity in a data set of 1269 Spanish firms. Using econometric modelling the analysis examines and measures the extent to which ICT and complementary human and strategic resources have contributed to firm productivity performance. The main findings from this paper suggest a complementary effect between ICT and those organizational factors. Thus the analysis demonstrates the importance of the strategic adjustment between technology and organizational factors, in particular, that ICT, human and quality investments may have wide-reaching consequences for the performance of the firm
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