An investigation on critical success factors for knowledge management using structural equation modeling | Zendy

Li-Su Huang | Zendy; Cheng-Po Lai | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

An investigation on critical success factors for knowledge management using structural equation modeling

Author(s) -

Li-Su Huang,

Cheng-Po Lai

Publication year - 2012

Publication title -

procedia - social and behavioral sciences

Language(s) - English

Resource type - Journals

ISSN - 1877-0428

DOI - 10.1016/j.sbspro.2012.03.156

Subject(s) - structural equation modeling , affect (linguistics) , critical success factor , life insurance , business , knowledge management , field survey , field (mathematics) , computer science , engineering , psychology , mathematics , actuarial science , civil engineering , communication , machine learning , pure mathematics

This paper explores the critical success factors (CSFs) for knowledge management (KM) in the life insurance industry utilizing the techniques of Structural Equation Modeling (SEM). The research was carried out in three phases: field study, pilot survey and main survey. The results indicate that (i) environments significantly affect organizational characteristics, (ii) environments and IT infrastructure significantly affect KM characteristics, and (iii) individual characteristics, KM characteristics and organizational characteristics significantly influence KM implementation. This study offers a comprehensive research model for further examination in other industries and provides the life insurance business with practical suggestions

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research