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The quality consulting services management in the university educational system
Author(s) -
Cristian Stefan Craciun
Publication year - 2010
Publication title -
procedia - social and behavioral sciences
Language(s) - English
Resource type - Journals
ISSN - 1877-0428
DOI - 10.1016/j.sbspro.2010.03.911
Subject(s) - quality (philosophy) , knowledge management , business , quality management system , field (mathematics) , management system , engineering management , quality management , public relations , engineering , computer science , marketing , political science , operations management , service (business) , philosophy , mathematics , epistemology , pure mathematics
University education represents that specific form of education which allows people to develop particular skills/ abilities and competences in a specific field of interest. The implementation of a quality management system according to a globally acknowledged standard may be an acceptable solution for a university, either private or public, to become more and more appreciated by delivering quality services which may even surpass the clients’ expectations. Management consultancy plays a very important part because of the knowledge and experience transfer which offers to those universities that are interested in implementing such programs

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