Does peer-mediation really work? effects of conflict resolution and peer-mediation training on high school students’ conflicts | Zendy

Abbas Türnüklü | Zendy; Tarkan Kaçmaz | Zendy; Dilara Sunbul | Zendy; Hatice Ergül | Zendy

Open Access

Does peer-mediation really work? effects of conflict resolution and peer-mediation training on high school students’ conflicts

Author(s) -

Abbas Türnüklü,

Tarkan Kaçmaz,

Dilara Sunbul,

Hatice Ergül

Publication year - 2009

Publication title -

procedia - social and behavioral sciences

Language(s) - English

Resource type - Journals

ISSN - 1877-0428

DOI - 10.1016/j.sbspro.2009.01.112

Subject(s) - mediation , conflict resolution , psychology , constructive , interpersonal communication , social psychology , political science , computer science , process (computing) , law , operating system

The purpose of the research was to examine the effectiveness of Conflict Resolution and Peer Mediation (CRPM) training on high school students’ interpersonal conflicts. The study was conducted in a high school located in a low SES part of Izmir, Turkey. During the two-year study, a total of 830 students from 28 classrooms received training. Data were collected through peer mediation forms filled by the mediator students following the mediation sessions. Majority of the conflicts referred to mediation were physical, verbal and non-verbal violence, relationship and communication conflicts, and conflicts of interest. Of the 253 mediation sessions; 94.9% resulted in resolution and 5.1% in no-resolution. This result indicates that the peer mediation had been effective in constructive and peaceful resolution of high school student conflicts

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