Features’ Evaluation of Goods, Services and E-services; Electronic Service Characteristics Exploration | Zendy

Hamed Taherdoost | Zendy; Shamsul Sahibuddin | Zendy; Neda Jalaliyoon | Zendy

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Features’ Evaluation of Goods, Services and E-services; Electronic Service Characteristics Exploration

Author(s) -

Hamed Taherdoost,

Shamsul Sahibuddin,

Neda Jalaliyoon

Publication year - 2014

Publication title -

procedia technology

Language(s) - English

Resource type - Journals

ISSN - 2212-0173

DOI - 10.1016/j.protcy.2013.12.476

Subject(s) - exportation , goods and services , business , service (business) , commerce , trade in services , marketing , services computing , international trade , computer science , web service , world wide web , trade barrier , economics , economy , artificial intelligence

The term service has several meanings depending on the field of expertise and the viewpoint it is considered from. Although the exportation of services is not new the degree to which information and communications technologies are facilitating the rapid acceleration of service exportation are new. Today, trade in services is one of the hot issues on international trade and the world economy. Numerous enterprises have already moved or planning to move their traditional services and goods to the electronic environment. In this regard, it is vital to know the characteristics of each type of products. This research is going to explore the characteristics of electronic services and then evaluating the features of goods, services and e-services

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