Usability Evaluation of Electronic Government Services for Interactive TV | Zendy

Cláudia A. Tambascia | Zendy; Ewerton M. Menezes | Zendy; Sonia M. Kutiishi | Zendy; Raphael C. Barbosa | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Usability Evaluation of Electronic Government Services for Interactive TV

Author(s) -

Cláudia A. Tambascia,

Ewerton M. Menezes,

Sonia M. Kutiishi,

Raphael C. Barbosa

Publication year - 2012

Publication title -

procedia computer science

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.334

H-Index - 76

ISSN - 1877-0509

DOI - 10.1016/j.procs.2012.10.034

Subject(s) - usability , computer science , work (physics) , government (linguistics) , multimedia , usability lab , world wide web , usability engineering , human–computer interaction , mechanical engineering , linguistics , philosophy , engineering

This article presents results of a work in progress related to the development of electronic government services for interactive digital TV. We conducted a usability evaluation with five users of varying degrees of familiarity with this technology and the critical points of interaction were raised and recommendations emerged from this usability study. The services offered no barriers to interaction, however, some points for improvement were identified and technical limitations prevented the implementation of certain usability recommendations emerged from the evaluation

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research