An Approach to Reveal Starting Points for PSS Design Support with Dynamic Models | Zendy

Nicco Hirth | Zendy; Sebastian Maisenbacher | Zendy; Daniel Kasperek | Zendy; Christoph Hollauer | Zendy; Maik Maurer | Zendy

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An Approach to Reveal Starting Points for PSS Design Support with Dynamic Models

Author(s) -

Nicco Hirth,

Sebastian Maisenbacher,

Daniel Kasperek,

Christoph Hollauer,

Maik Maurer

Publication year - 2015

Publication title -

procedia cirp

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.683

H-Index - 65

ISSN - 2212-8271

DOI - 10.1016/j.procir.2015.02.152

Subject(s) - product service system , computer science , service (business) , product (mathematics) , systems engineering , engineering , industrial engineering , operations research , business model , business , mathematics , marketing , geometry

The concept of product-service systems (PSS) combines classical products with additional services. Consequences are, e.g. due to a strong customer integration, various challenges with dynamic, behavioral and uncertainty aspects. This publication clarifies the importance of these aspects by a literature review. Existing approaches to model and cope with dynamic are revealed and assigned to a structural PSS model. This model is based on an e-bike sharing system and highlights important domains for PSS development. Different starting points for dynamic modeling are discussed in the PSS model to support PSS developers in the selection of a sufficient dynamic model

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