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A single server queue with random arrivals and balking: Confidence interval estimation
Author(s) -
Gail Rubin,
D. S. Robson
Publication year - 1990
Publication title -
queueing systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.426
H-Index - 54
eISSN - 1572-9443
pISSN - 0257-0130
DOI - 10.1007/bf01154547
Subject(s) - poisson distribution , confidence interval , queue , computer science , interval (graph theory) , queueing theory , overtime , idle , statistics , real time computing , computer network , mathematics , operating system , combinatorics , political science , law
This paper investigates a queueing system, which consists of Poisson input of customers, some of whom are lost to balking, and a single server working a shift of lengthL and providing a service whose duration can vary from customer to customer. If a service is in progress at the end of a shift, the server works overtime to complete the service. This process was motivated by the behavior of fishermen interviewed in the NY Great Lakes Creel Survey.

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