A benchmarking framework for methods to design flexible business processes | Zendy

Daoudi Feriel | Zendy; Nurcan Selmin | Zendy

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A benchmarking framework for methods to design flexible business processes

Author(s) -

Daoudi Feriel,

Nurcan Selmin

Publication year - 2006

Publication title -

software process: improvement and practice

Language(s) - English

Resource type - Journals

eISSN - 1099-1670

pISSN - 1077-4866

DOI - 10.1002/spip.304

Subject(s) - benchmarking , computer science , process management , business process , order (exchange) , software engineering , management science , systems engineering , engineering , operations management , business , work in process , finance , marketing

The assumption made in this article is that flexible processes require specific design methods. The choice of a method for modelling flexible processes depends on many criteria and situations that we gathered in a benchmarking framework. The user can use it as a decision support tool to choose the appropriate method in order to design flexible business processes in a given project situation. This framework also includes managerial concerns such as the time and the budget of the project. We use three enterprise modelling techniques to illustrate how to use the proposed framework. Copyright © 2006 John Wiley & Sons, Ltd.

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