Evidence‐Based Survey Design: The Use of a Midpoint on the Likert Scale | Zendy

Chyung Seung Youn Yonnie | Zendy; Roberts Katherine | Zendy; Swanson Ieva | Zendy; Hankinson Andrea | Zendy

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Evidence‐Based Survey Design: The Use of a Midpoint on the Likert Scale

Author(s) -

Chyung Seung Youn Yonnie,

Roberts Katherine,

Swanson Ieva,

Hankinson Andrea

Publication year - 2017

Publication title -

performance improvement

Language(s) - English

Resource type - Journals

eISSN - 1930-8272

pISSN - 1090-8811

DOI - 10.1002/pfi.21727

Subject(s) - likert scale , midpoint , scale (ratio) , computer science , survey research , psychology , management science , applied psychology , mathematics , engineering , geography , geometry , cartography , developmental psychology

Likert‐type scales are often used in survey instruments, and practitioners and researchers need to clearly understand the appropriate use of a midpoint in these scales. The authors of this article explore research studies from various disciplines to indicate that there are circumstances when a midpoint should be included and others where it should not. They provide tables, summarizing the benefits and problems in each case as well as evidence‐based strategies to employ.

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