Use of Performance Information as an Organizational Routine in Management Control | Zendy

Liu Xuanhui | Zendy; Dooren Wouter Van | Zendy

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Use of Performance Information as an Organizational Routine in Management Control

Author(s) -

Liu Xuanhui,

Dooren Wouter Van

Publication year - 2013

Publication title -

performance improvement

Language(s) - English

Resource type - Journals

eISSN - 1930-8272

pISSN - 1090-8811

DOI - 10.1002/pfi.21379

Subject(s) - organizational behavior management , organizational learning , organizational performance , organizational behavior and human resources , knowledge management , organization development , focus (optics) , control (management) , process (computing) , organizational studies , organizational commitment , process management , computer science , business , psychology , social psychology , artificial intelligence , physics , optics , operating system

Based on a review of research and the realities of performance information utilization in public organizations, this article defines the use of performance information as an organizational routine in management control. The theoretical implications require scholars to focus on organizational routines in performance measurement research. To practitioners, it suggests that they should focus more on daily performance information use and view it as continuous organizational learning and an organizational behavior modification process.

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