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How are we doing? “Best of ISPI” Appreciative Inquiry member survey
Author(s) -
Van Tiem Darlene,
Rosenzweig Jennifer
Publication year - 2008
Publication title -
performance improvement
Language(s) - English
Resource type - Journals
eISSN - 1930-8272
pISSN - 1090-8811
DOI - 10.1002/pfi.20011
Subject(s) - appreciative inquiry , best practice , knowledge management , strategic planning , process management , business , computer science , management , marketing , economics
The International Society for Performance Improvement (ISPI) Board of Directors undertook a study to uncover the “best of ISPI” to enhance their strategic planning. The approach used Appreciative Inquiry methods, which emphasize discovering “what's working.” This article describes the study and concludes with some thoughts on how to use this information to enrich member experiences and provide new benefits.

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