Competencies for HR Professionals Who Deliver Outcomes

For almost 30 years, the HR Competency Study (HRCS) sponsored by the Ross School at the University of Michigan and the RBL Group, along with 22 regional partners around the world, has empirically defined the competencies of HR professionals and shown how those competencies affect personal effectiveness and business performance. In this seventh (2016) round, we collected over 30,000 worldwide surveys rating the competencies and performance of more than 4,000 HR professionals from more than 1,500 organizational units. The results 1 simultaneously build on insights from prior rounds and generate new insights for the HR. The findings are centered on five questions, each with an action item for an HR professional who wants to create more value: