Co‐evolution of user and organizational interfaces: A longitudinal case study of WWW dissemination of national statistics | Zendy

Marchionini Gary | Zendy

Open Access

Co‐evolution of user and organizational interfaces: A longitudinal case study of WWW dissemination of national statistics

Author(s) -

Marchionini Gary

Publication year - 2002

Publication title -

journal of the american society for information science and technology

Language(s) - English

Resource type - Journals

eISSN - 1532-2890

pISSN - 1532-2882

DOI - 10.1002/asi.10156

Subject(s) - transaction log , interface (matter) , user interface , agency (philosophy) , institution , computer science , knowledge management , world wide web , database transaction , database , sociology , social science , bubble , maximum bubble pressure method , parallel computing , operating system

The data systems, policies and procedures, corporate culture, and public face of an agency or institution make up its organizational interface. This case study describes how user interfaces for the Bureau of Labor Statistics web site evolved over a 5‐year period along with the larger organizational interface and how this co‐evolution has influenced the institution itself. Interviews with BLS staff and transaction log analysis are the foci in this analysis that also included user information‐seeking studies and user interface prototyping and testing. The results are organized into a model of organizational interface change and related to the information life cycle.

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