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Use of Unsolicited Patient Observations to Identify Surgeons With Increased Risk for Postoperative Complications
Author(s) -
William O. Cooper,
Oscar D. Guillamondegui,
O. Joe Hines,
C. Scott Hultman,
Rachel R. Kelz,
Perry Shen,
David A. Spain,
John F. Sweeney,
Ilene N. Moore,
Joseph Hopkins,
Ira Horowitz,
Russell Howerton,
J. Wayne Meredith,
Nathan O. Spell,
Patricia Sullivan,
Henry J. Domenico,
James W. Pichert,
Thomas F. Catron,
Lynn E. Webb,
Roger R. Dmochowski,
Jan Karrass,
Gerald B. Hickson
Publication year - 2017
Publication title -
jama surgery
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.757
H-Index - 176
eISSN - 2168-6262
pISSN - 2168-6254
DOI - 10.1001/jamasurg.2016.5703
Subject(s) - medicine , patient safety , malpractice , retrospective cohort study , general surgery , emergency medicine , medline , quality management , adverse effect , surgery , health care , political science , law , economics , economic growth , management system , management
Unsolicited patient observations are associated with risk of medical malpractice claims. Because lawsuits may be triggered by an unexpected adverse outcome superimposed on a strained patient-physician relationship, a question remains as to whether behaviors that generate patient dissatisfaction might also contribute to the genesis of adverse outcomes themselves.

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