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Resident Physician Experiences With and Responses to Biased Patients
Author(s) -
Shalila S. de Bourmont,
Arun Burra,
Sarah Nouri,
Neveen ElFarra,
Dinushika Mohottige,
Caroline E. Sloan,
Sarah Schaeffer,
Jodi Friedman,
Alicia Fernández
Publication year - 2020
Publication title -
jama network open
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.278
H-Index - 39
ISSN - 2574-3805
DOI - 10.1001/jamanetworkopen.2020.21769
Subject(s) - psychology , family medicine , medicine , medical education
Key Points Question How often do resident physicians encounter incidents of biased patient behavior, and how do they respond? Findings In a survey study of 232 internal medicine residents from 3 institutions, biased patient behavior ranging from belittling comments to refusal of care was experienced or witnessed by nearly all residents. Forty-five percent of Black/Latinx residents experienced epithets or refusal of care, and most women (87%) experienced sexual harassment; however, most residents (84%) did not report these encounters to their institutional leadership. Meaning Given the high prevalence of biased patient behavior, residency programs that aim to foster inclusive training environments should implement resident and faculty training and create patient reporting mechanisms.

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