Open AccessDevelopment and Validation of a Tool to Measure Patient Assessment of Clinical Compassion
Author(s) -
Brian W. Roberts,
Michael Roberts,
Jady Yao,
Joshua Bosire,
Anthony Mazzarelli,
Stephen Trzeciak
Publication year - 2019
Publication title -
jama network open
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.278
H-Index - 39
ISSN - 2574-3805
DOI - 10.1001/jamanetworkopen.2019.3976
Subject(s) - medicine , cronbach's alpha , construct validity , cohort , exploratory factor analysis , patient satisfaction , confirmatory factor analysis , face validity , convergent validity , health care , family medicine , patient experience , criterion validity , quality of life (healthcare) , reliability (semiconductor) , psychometrics , physical therapy , clinical psychology , nursing , structural equation modeling , economics , statistics , power (physics) , physics , mathematics , quantum mechanics , internal consistency , economic growth
Key Points Question Can patient perception of clinician compassion be measured on a large scale across health care organizations? Findings In this cohort study of 6493 patients, a 5-item tool to measure patient assessment of clinician compassion was developed and validated for use in conjunction with the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. The compassion measure demonstrated good internal consistency and convergent validity and reflected a patient experience domain (compassion) distinct from what the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey captures. Meaning The 5-item compassion measure appears to be a reliable tool to measure patient perception of clinician compassion on a large scale.
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