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Examining the benefits of effective public outreach
Author(s) -
Economides John A.,
Tennyson Patricia A.,
Mulroy Patricia
Publication year - 2012
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.5942/jawwa.2012.104.0014
Subject(s) - outreach , perspective (graphical) , business , water utility , public relations , water industry , marketing , engineering , water supply , economics , economic growth , environmental engineering , political science , computer science , artificial intelligence
Many, if not most, water utilities across the country are struggling with gaining and maintaining community support for important and necessary infrastructure projects. These projects are often associated with a rate increase, and rate increases aren't that popular these days. So how can utilities move forward with needed projects? Three water industry professionals have provided their thoughts on this issue from the perspective of a general manager, an engineer, and a public outreach practitioner.