Open Access서비스 실패요인이 보복행위에 미치는 영향과 관계품질의 조절효과
Author(s) -
Mo Ran Kim,
Kwang Ho Ahn
Publication year - 2012
Publication title -
asia marketing journal
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2765-6500
pISSN - 1598-7868
DOI - 10.53728/2765-6500.1474
Subject(s) - betrayal , service recovery , context (archaeology) , business , service (business) , feeling , social psychology , psychology , harm , normative , marketing , publicity , advertising , service quality , political science , law , paleontology , biology
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom