Open AccessThe Effect of Website Design Quality, E-Service Quality, and Brand Image on E-Satisfaction and ELoyalty of E-Commerce Customers
Author(s) -
Tesa Daniati,
Rr. Ratna Roostika
Publication year - 2021
Publication title -
international journal of research and scientific innovation
Language(s) - English
Resource type - Journals
eISSN - 2321-2705
pISSN - 2320-5520
DOI - 10.51244/ijrsi.2021.81005
Subject(s) - business , service quality , website design , quality (philosophy) , brand image , e commerce , marketing , advertising , customer satisfaction , service (business) , consumer satisfaction , computer science , world wide web , philosophy , epistemology