Open Access
Enrollees' knowledge and satisfaction with national health insurance scheme service delivery in a tertiary hospital, South West Nigeria
Author(s) -
David Ayobami Adewole,
Folashayo Adeniji,
Susan Elemeyi Adegbrioye,
Oluyinka Motunrayo Dania,
Temitope Ilori
Publication year - 2020
Publication title -
nigerian medical journal/nigerian medical journal
Language(s) - English
Resource type - Journals
eISSN - 2229-774X
pISSN - 0300-1652
DOI - 10.4103/nmj.nmj_126_18
Subject(s) - interview , family medicine , medicine , health care , descriptive statistics , test (biology) , payment , chi square test , revenue , patient satisfaction , tertiary care , nursing , business , paleontology , statistics , mathematics , finance , political science , law , economics , biology , economic growth , accounting
Social health insurance scheme provides a platform for mobilizing revenue for health and enhances universal health-care coverage. In addition, knowledge about patients' satisfaction with health care under the scheme will help in identifying gaps and provides evidence toward strengthening the scheme. This study assessed enrollees' knowledge about the National Health Insurance Scheme (NHIS) and satisfaction with health services provided under the scheme.