Open AccessProviders' definitions of quality and barriers to providing quality care: a qualitative study in rural Mpumalanga Province, South Africa
Author(s) -
Robin West,
Sheri A. Lippman,
Rhian Twine,
Meriam Maritze,
Kathleen Kahn,
Hannah H. Leslie
Publication year - 2021
Publication title -
journal of global health science
Language(s) - English
Resource type - Journals
eISSN - 2671-6933
pISSN - 2671-6925
DOI - 10.35500/jghs.2021.3.e1
Subject(s) - nursing , quality (philosophy) , qualitative research , health care , quality management , medicine , economic shortage , rural area , business , family medicine , marketing , government (linguistics) , political science , pathology , social science , philosophy , linguistics , epistemology , sociology , law , service (business)
South Africa requires high-quality primary health care (PHC) to retain patients and optimize outcomes. While prior research has identified implementation challenges within the PHC system, there is less understanding of how providers define quality, their perceptions of barriers to providing quality care, and how they overcome these barriers. This study assesses provider views on quality at primary care clinics in a rural sub-district of Mpumalanga Province.