Open AccessSUPERVISION
Author(s) -
Rohimah Rohimah
Publication year - 2019
Publication title -
al-risalah /al-risalah : jurnal studi agama dan pemikiran islam
Language(s) - English
Resource type - Journals
eISSN - 2686-2107
pISSN - 2085-5818
DOI - 10.34005/alrisalah.v10i2.406
Subject(s) - quality (philosophy) , business , work (physics) , trilogy , action (physics) , public relations , institution , control (management) , process management , quality management , knowledge management , management , marketing , computer science , engineering , sociology , political science , mechanical engineering , social science , philosophy , physics , epistemology , quantum mechanics , artificial intelligence , economics , service (business)
The movement (leading) of action make appoint group members trying to achieve the goals in accordance with the business organization. “Leading is defined as motivating, directing and otherwise on influencing people to work hard to achieve the organization’s gools”. Institutions as well educational institusionas as oriented to the quality is focused on two customers that customers internal and external. The realize quality of institution or organization according Juran focused on tree activities are Planning, supervision and repairing known as trilogy Juran while Feiganbaum see activities organization quality can be seen fromthe improvement of management continuous improvement employees, leadership, and supervision in first-line, and supervison quality. This can be seen from the activities of leadership in guiding, communicate and decision making in accordance with the work will be made. In this case the most important is how leaders can inform duties and steps of work to do all member organizations to achieve the goal.