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Shared leadership has emerged as a new style that has been proven to contribute to employee performance. However, the underlying mechanism of shared leadership on employee performance and its possible correlates have not received sufficient academic attention in the literature. To narrow the related research gaps, the current study aims to establish a multi-level framework incorporating shared leadership, team reflexivity and employee performance, and examined the cross-level mediation mechanism between shared leadership and adaptive performance. A questionnaire survey consisting of 301 valid employees’ samples from 31 work teams in the hotel industry in China validated the proposed model. Multilevel analysis with Mplus was applied. The current study found that shared leadership positively influences team reflexivity, and share leadership influences employee’s adaptive performance through proactive behavior. The current study sheds light on the role of shared leadership in tourism organizations. The practical implications regarding how to improve the organizational environment to enhance productivity are further discussed.

The Cross-Level Effect of Shared Leadership on Tourism Employee Proactive Behavior and Adaptive Performance