Open AccessTOTAL QUALITY MANAGEMENT AS A CHANGE DRIVER FOR INFLUENCING AFFECTIVE COMMITMENT TO CHANGE: AN EMPIRICAL STUDY IN IT ORGANIZATIONS OF DELHI-NCR REGION
Author(s) -
Simranjeet Kaur Bagga,
Syed Nadimul Haque
Publication year - 2020
Publication title -
journal of critical reviews
Language(s) - English
Resource type - Journals
ISSN - 2394-5125
DOI - 10.31838/jcr.07.05.198
Subject(s) - business , total quality management , quality (philosophy) , empirical research , organizational commitment , psychology , applied psychology , marketing , social psychology , mathematics , statistics , philosophy , epistemology , service (business)