
INTEGRASI METODE IPA DAN KANO MODEL DALAM MENGANALISIS KUALITAS LAYANAN TOKO ROTI DI UNIT SUNTER
Author(s) -
Glisina Dwinoor Rembulan,
Giovandri Septorino,
Filscha Nurprihatin
Publication year - 2022
Publication title -
journal of industrial engineering and operation management
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2620-8148
DOI - 10.31602/jieom.v5i1.6544
Subject(s) - kano model , business administration , business , marketing , service quality , service (business)